Returns & Exchanges
Introduction
At Elite Sports Depot, we strive to ensure your satisfaction with every purchase. This policy outlines the terms and conditions for returns and exchanges of products purchased on EliteSportsDepot.com.
Returns
Eligibility
- Returns can be made within 14 days of the purchase date.
- Items must be unused and in their original condition, with all tags and packaging intact.
- Items that have been used, damaged, or altered by the purchaser are not eligible for return.
Process
To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with instructions on how to return your item.
Exchanges
Eligibility
- Exchanges can be made within 14 days of the purchase date.
- Items must be unused and in their original condition, with all tags and packaging intact.
- Exchanges are available for items that are not true to their description or that have been damaged during shipping and deemed unusable.
Process
To initiate an exchange, please contact our customer service team with your order number and reason for the exchange. We will provide you with instructions on how to return your item and process the exchange.
Shipping Damage
If your item arrives damaged due to shipping, please contact our customer service team immediately. We will arrange for a return or exchange and cover any shipping costs incurred.
Contact Us
For any questions or assistance regarding returns and exchanges, please contact our customer service team at info@elitesportsdepot.com.
Thank you for shopping with Elite Sports Depot. We appreciate your business and are here to help ensure you are satisfied with your purchase.